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Packed with real numbers — not fluffCase Study: How WAFlowBot Helped Antbear Eco Lodge Regain Lost Leads and Save Time
As the owner of Antbear Eco Lodge, I (Andrew) I pride myself on our unique experience and personalised hospitality. But despite the beauty of our offering, I found myself constantly frustrated—we were losing bookings not because people weren’t interested, but because we were too slow to reply.
It started with that familiar ping in my pocket—by the time I got back to the guest, they’d already booked somewhere else. And with no sales team and a hundred other things to manage, following up properly just didn’t happen. The more we grew, the more WhatsApp became our primary communication tool—but handling it manually was exhausting.
I tried dozens of tools. Some looked promising but required developers to glue things together. I hacked together multiple platforms with duct tape and custom code, but it was clunky and nothing ever worked quite right. I still found myself copy-pasting the same responses and juggling leads with no real system.
Then I met Jason a very talented web developer and the two of us created WAFlowBot.com.
It changed everything.
Built specifically for small businesses like mine, WAFlowBot was the first tool that just worked. No coding. No developer required. Within minutes, I had an automated WhatsApp bot answering common guest questions, sending quotes from my website, and following up on enquiries—without me lifting a finger.
Now, when someone sends a message like “Hi,” the bot replies instantly with a warm welcome and a menu of options. If they don’t reply, WAFlowBot sends polite follow-ups at the perfect times. It even turns website enquiries into WhatsApp conversations automatically—something I could never manage before.
What’s more, it’s affordable. I’m not paying 70c per message like with some of the official Meta tools, and it’s built right here in South Africa, by people who actually understand our market.
WAFlowBot didn’t just solve a problem. It gave me back hours of my time and helped me convert leads I would’ve otherwise lost. I now spend less time chasing bookings and more time doing what I love—welcoming guests to Antbear.
— Andrew
Owner, Antbear Eco Lodge